Arrival

Rooms are available on the day of arrival at 3 pm and are reserved until 6 pm. If you will arrive later please call us.

Departure

Please vacate your room on your day of departure by 10 am at the latest.

Family suite

Minimum occupancy of 3 people, otherwise a 50% surcharge will be charged per person/day.

Booking information

The booking confirmed by us in writing is valid after we have received the required deposit. For the deposit, please make a standard EU bank transfer to our account at Sparkasse Schwaz / Tux.
BIC: SPSCAT22 IBAN: AT 75 2051 0005 0050 2075
The listed prices include all taxes with the exclusion of the local tax of € 1.80 per person/day.

Double room for single use

We charge a 50% surcharge per day on the double room price

Dogs

Cleaning cost per dog/day € 20,-
We can only accept dogs upon prior agreement. We ask for your understanding. Dogs may not enter the dining room, the sauna paradise, the natural swimming pool or the garden.

Children’s discount

In the room with 2 full-paying guests:
Up to an age of 3 - 80%, between ages of 4 and 10 - 50%, 11 and 15 - 30%.
If a separate room is booked for children, the adult prices apply.

Short stay surcharge

Per person/day € 7,-  (for 1 to 4-night stays)

Smoking

The entire hotel is a non-smoking area. We ask for your understanding. There is a heated smoker’s corner at the hotel entrance.

Holiday cancellation insurance

As sometimes not everything happens as planned, we offer you here the possibility to purchase Holiday cancellation insurance . This information applies as agreed in addition to the Austrian hotel contract conditions.

Cancellation conditions

Cancellations up to 1 month before arrival are free of charge. 1 month to 3 weeks before arrival 40%, 3 weeks to 1 week before arrival 70%, within the last week before arrival 90%, in the case of early departure 100% of the booking value. Unoccupied rooms or people not arriving, late arrival or early departure as well as meals not consumed will be charged according to the booking.

Room payment

We accept cash (Euros), EC cards, Visa and Mastercard.

Room with breakfast

The amount of € 5 will be deducted per person/day from the half-board price.

Special diets

If you let us know in advance, we will be happy to prepare your menu according to your special needs ( allergies, food intolerances ). For vegan menus we charge a surcharge of € 15 per person/day.